Flats4students is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of UK data protection law, the data controller is Flats4students.
Information we collect from you
We will collect and process the following data about you:
We will collect your full name and contact details (such as phone number, email address and postal address) from you whenever you engage with us.
Depending on the service that we provide to you (or on your behalf) we may also collect additional personal information as detailed below;
If you wish to rent a property we are listing;
Information you give us.
This is information about you that you give us by filling in forms on our website or at our office or by corresponding with us by phone, e-mail or otherwise. Personal information is any information that tells us something about you. This could include information such as name, contact details, date of birth, bank account details or any information about your needs or circumstances which would allow us to identify you.
Information we collect about you. With regard to visits to our website
The company that hosts our website is https://www.34sp.com their web server records the public IP address. If you need further information in this regard please see 34sp’s Privacy Notice https://www.34sp.com/securityandprivacy
Your web browser has certain options that can give you better control over cookies across all the sites you visit. However, individual websites must inform you about the cookies they or 3rd parties (other services on the page such as Facebook “like” buttons) will place on your computer, and why.
Below is the list of cookies that we use on the flats4students.co.uk website, as well as the option to disable each group of cookies for this website. Where you choose to disable cookies, we will have to place a different cookie on your computer in order to allow this website to remember your preferences. Deletion of these cookies will signal that you no longer wish to disable some or all of the cookies on this website.
flcc_ga: If this cookie is set, it blocks the use of the Google Analytics cookies detailed below. It can be removed or added as the user wishes. Google Analytics Opt-out Browser Ad-on: https://tools.google.com/dlpage/gaoptout
Google Universal Analytics _ga _gid:
These cookies are used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. _ga expires after 2 years, _gid expires after 24 hours.
oogle Universal Analytics Thottle _gat:
This cookie is used to help the performance of _ga cookie and to throttle the data request rate.
__utm*: These cookies determine a number of facts about your visit to this site. They help us understand which pages are being viewed, how long they are viewed for, whether you’re a return viewer, and basic information about your computer. This information helps us to ensure the website is optimised, and to diagnose issues that visitors may be having quicker.
Please understand that the cookies above we use only with the intention of improving your experience, and the experience of future visitors to this website.
Uses made of the information
We use information held about you in the following ways:
How we use your personal information
What is the legal basis of our data processing?
Under data protection legislation we are only permitted to use your personal information if we have a legal basis for doing so. We rely on the following legal bases to use your information;
Disclosure of your information
You agree that we have the right to share your personal information with:
We will disclose your personal information to third parties:
CCTV for crime prevention
CCTV is used at some of the building we help manage in conjunction with landlords, for maintaining the security of property and premises and for preventing and investigating crime, it may also be used to monitor staff when carrying out work duties. For these reasons the information processed may include
visual images, personal appearance and behaviours. This information may be about staff, customers and clients, offenders and suspected offenders, members of the
public and those inside, entering or in the immediate vicinity of the area under surveillance. Where necessary or required this information is shared with the data subjects themselves, employees and agents, services providers, police forces, security organisations and persons making an enquiry.
Where we store your personal data
The data that we collect from you
How long do we keep your personal information?
The period for which we will keep your personal information will depend on the type of service you have requested from us. The retention period may be longer than the period for which we are providing services to you where we have statutory or regulatory obligations to retain personal information for a longer period, or where we may need to retain the information in case of a legal claim.
UK data protection law also gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can exercise any of these rights by contacting us at the address above. We will comply with the law in responding to your requests. That means that there may be some legal reasons why we cannot comply with all requests.
Flats4Students, Kings House, Little Paul Street, Kingsdown, Bristol, BS2 8FD